Refund policy
We have a 30-day satisfaction guarantee, which means you have 30 days after receiving your item to request a refund if you're not completely satisfied with your purchase.
To be eligible for a refund, please contact us at info@turrificfoods.com with your order number and reason for the refund request.
Damages and Issues Please inspect your order upon delivery and contact us immediately if any items are defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. Since our products are shipped frozen with dry ice, please check your order as soon as possible after delivery.
No Physical Returns Required Due to the perishable nature of our turmeric-enhanced food products and food safety regulations, we do not require or accept physical returns of food items. Instead, we will process refunds based on your satisfaction and our investigation of any issues.
Non-Refundable Items We cannot accept refunds on:
- Gift cards
- Custom or special orders after production has begun
- Items consumed beyond a reasonable tasting portion
Refunds Once we receive and review your refund request, we will notify you whether your refund has been approved. If approved, you'll be automatically refunded on your original payment method within 5-10 business days. Please note it may take additional time for your bank or credit card company to process and post the refund.
The "Turrific" Great Taste Guarantee We guarantee that every Turrific food item you order from us is as delicious and satisfying as promised, or we will refund your money.
For any questions about refunds or our satisfaction guarantee, please contact us at info@turrificfoods.com.